Supervised Contact & Changeover Services

Supporting Families Through Challenging Transitions

Happy family

Our Supervised Contact
& Changeover Services

At Capability Support, we recognise that family dynamics can be intricate and emotionally challenging.

Our Supervised Contact and Changeover services are designed to provide a professional, safe, and supportive environment that prioritises the well-being of children and young people while supporting families navigating complex personal circumstances.

Understanding Supervised Contact

Supervised contact is a critical service that ensures children and young people can maintain relationships with parents or family members under professional guidance. This approach is particularly valuable in situations involving:

Changeover Support Services

Our changeover support provides a neutral, structured mechanism for parent exchanges, designed to:

Capability Support Difference

Flexible Scheduling

Secure Locations

Confidential Processes

Detailed Reporting

Our Approach

At Capability Support, we recognise that family dynamics can be intricate and emotionally challenging.

Our Supervised Contact and Changeover services are designed to provide a professional, safe, and supportive environment that prioritises the well-being of children and young people while supporting families navigating complex personal circumstances.

Legal Compliance

While the following may impact service delivery, they do not automatically disqualify families from program participation:

Each case undergoes individual assessment to determine the most appropriate and safe support approach.

Our Commitment

Capability Support prioritises:

By maintaining these rigorous yet compassionate eligibility criteria, we ensure our Supervised Contact and Changeover Services provide a constructive pathway for families navigating challenging transitions.

Tailored Services for Unique Family Needs

We understand that every family situation is unique. Our services are highly customisable to address:

Our Pricing Schedule

Hourly Rate
(ex GST)

$97.20

Hourly Rate
(incl GST)

$106.92

Min 3hr Total
(ex GST)

$291.60

Min 3hr Total
(incl GST)

$320.76

Hourly Rate
(ex GST)

$106.98

Hourly Rate
(incl GST)

$117.68

Min 3hr Total
(ex GST)

$320.94

Min 3hr Total
(incl GST)

$353.04

Hourly Rate
(ex GST)

$136.35

Hourly Rate
(incl GST)

$149.99

Min 3hr Total
(ex GST)

$409.05

Min 3hr Total
(incl GST)

$449.97

Hourly Rate
(ex GST)

$175.52

Hourly Rate
(incl GST)

$193.07

Min 3hr Total
(ex GST)

$526.56

Min 3hr Total
(incl GST)

$579.21

Hourly Rate
(ex GST)

$214.68

Hourly Rate
(incl GST)

$236.15

Min 3hr Total
(ex GST)

$644.04

Min 3hr Total
(incl GST)

$708.45

Note: Appointments are not available between 10pm and 6am on any day

Terms and Conditions

Please fill out our referral form and service agreement with both caregivers consent to proceed further.

Booking and Consultation

Our commitment is to provide professional, compassionate support that prioritises the safety and emotional well-being of children, young people and their families.

Read more about our Supervision Framework

To ensure we have the best team and are constantly improving, we ensure staff meet specific pre-screening requirements such as appropriate qualifications, pass comprehensive background checks, and extensive training and supervision in their roles. Capability has a very firm Supervision Framework to empower and develop Staff Members to deliver high-quality support services. All Staff Members have customised supervision and individual development plans to ensure continuous improvement at Capability.

 
Every Capability Support staff member undertakes an extensive induction session with the Directors and Management, guiding the importance of our core values and missions and setting clear expectations.

 

Capability’s team have extensive industry experience in Community Services. Their collective experience inspired the beginning of Capability Support with the fundamental ethos that we can do better for the community.